Policies | Nexus Game Emporium

Our Sales Policy

Returns

We accept returns of unopened and undamaged merchandise within 30 days of purchase with a valid receipt.
Exclusions: Booster boxes and packs are non-returnable to maintain product integrity at Nexus Game Emporium.
Singles: All sales of singles (trading cards) are final and non-returnable, following our trade-in policy.

Accepted Payment Methods

Nexus Game Emporium accepts cash, credit/debit cards, store-issued RON coin, and Cash App.
Please note, we do not accept checks or other payment methods at our Red Bluff, CA, location.

Right to Refuse Service

Nexus Game Emporium reserves the right to refuse service to anyone, ensuring a safe and respectful environment for all customers.

Our Singles Purchase Policy

Selling Singles by Appointment

To sell singles by appointment, schedule your appointment here.

Walk-In Sales

You can sell singles without an appointment on Saturdays from 1 PM to 6 PM at Nexus Game Emporium.

Right to Refuse Cards

Nexus Game Emporium reserves the right to refuse any card offered for sale.

Reviewing Large Collections

For collections of more than 20 cards, please leave your collection at our store for review as time allows.
Collections over 20 cards are subject to a card cleaning fee of 10% of the total value, charged at pickup.

Card Pricing

Cards are priced based on TCGPlayer Low.

Offer Criteria

Cards valued over $10 are eligible for an offer.
Cards valued under $10 are offered at bulk rate pricing.

Purchase Rates

Cards are purchased at 60% of their value for store credit.
Cards are purchased at 50% of their value for cash.

Magician's Guild Member Benefits

Magician's Guild Members receive a 10% better offer on card sales.

Our Play Policies

Be Kind and Respectful

Treat all players and staff with respect and kindness at Nexus Game Emporium.

Practice Good Sportsmanship

Show good sportsmanship in all gameplay, supporting fellow players regardless of the outcome.

Minimize Political Discussions

Keep political topics to a minimum to maintain a friendly gaming environment.

No Cheating

Cheating is strictly prohibited and will result in immediate expulsion from Nexus Game Emporium events.

Proxies Policy

Proxies are not allowed in any Nexus Game Emporium tournaments

Zero Tolerance for Hate Speech

Nexus Game Emporium enforces a zero-tolerance policy for hate speech, with expulsion as a consequence.

Age Requirements

Players under 16 must be accompanied by a parent or guardian during events at Nexus Game Emporium.

Tournament Registration

Use the MTG Companion App for Magic: The Gathering tournament registration.

A Pokémon Play account is required for League Events at Nexus Game Emporium.

Positive Social Standards

Follow positive social standards, with staff discretion for enforcement.

Our Community Trading Policies

General Trading Rules

These rules apply to all player-to-player trades, not involving Nexus Game Emporium.

Good Faith Trades

Trades facilitated through Nexus Discord or Nexus Community should be conducted in good faith and at equal value.

Prohibition on Scalping

Scalping or exploiting other players is strictly prohibited.

Percentage Value Restrictions

Offering only a percentage value on cards is not allowed.

Cash Sales Prohibited

Cash sales of cards, whether in-store or through our Discord, are strictly prohibited.

Store Credit Trades

Players may trade cards for store-issued RON credit.

Gifting Encouraged

Gifting cards to other players is welcome and encouraged within the community.